Are landlords eligible to apply for assistance?
Yes, Landlords may initiate an application on behalf of their tenants. After a landlord begins an application, the tenant will receive an email with instructions on completing the application. The tenant must complete the tenant portion of the application in order for the request for assistance to be complete and considered.
What is the deadline to apply?
Initial applications will no longer be accepted after August 15, 2022. Recertification applications will no longer be accepted after September 29, 2022.
What costs qualify for assistance under the program?
Financial assistance under the program may be provided to eligible households for expenses related to current and past-due rent and/or current and past-due utilities and home energy costs.
What if I need help completing the application or have questions?
You can call the call center at Local: 601-533-8401 or Toll-Free: 1-888-725-0063
How will I be notified if I am awarded assistance?
Award decisions will be announced via email. Please ensure the email address you provide in your application is entered correctly and that you check it regularly.
If my application is not approved, will I be able to know the reason?
Yes, the notification email on application decisions will tell you the reason(s) your application was not approved.
If I receive rental assistance through this program, can I still be evicted?
If your landlord accepts payments from the Program, the landlord has agreed not to evict you for a period of time (from 90 days of receipt of the last payment from the Program), unless for certain, limited reasons, such as criminal activity.
My landlord is planning to evict me. What should I do?
Tenants should inform their landlord of the Program and direct the landlord to ms-ramp.com for information and eligibility requirements.
How will I receive my funds?
Financial assistance will be provided directly to the landlord or utility provider, unless the landlord or utility provider refuses to participate in the program. In those circumstances, payment will be made to the tenant.
Do I have to repay these funds?
No, unless it is determined the information contained within the application was false, fraudulent, or materially misleading.
How will I know if my landlord or utility provider has received payment?
You will receive confirmation of payment from the program